How do you manage Stakeholders?
This question comes up a lot in interviews. Particularly if you are a BA, you should be very confident in answering this question in the context of some technical frameworks and methodologies.
Typically it can be disguised as a set of other questions as well such as "how do you manage conflicting priorities from stakeholders?" "how do you manage a difficult stakeholder?" etc.
There are a number of generic answers as well as more specific frameworks. Some key jargon to include is your 'maturity model', 'collaboration matrix' and so on.
In terms of a process, this is snippet from this timeless slideshow from 2012 that relies on Agile principles:
Analysing stakeholders usually means understanding their place in one of the four quadrants of the influence/ interest matrix (also from this same framework) rather than prioritising the ones who scream the loudest:
Here are ten tips from Scrum on how to manage stakeholders. Mainly it provides a maturity model to develop into an 'entrepreneur' rather than merely a scribe when it comes to product ownership. The key is collaboration at every stage, prioritization of stakeholders and their needs and a solid plan of action that involves time-saving capabilities for you as an owner and being empowered to say no when required.
Typically it can be disguised as a set of other questions as well such as "how do you manage conflicting priorities from stakeholders?" "how do you manage a difficult stakeholder?" etc.
There are a number of generic answers as well as more specific frameworks. Some key jargon to include is your 'maturity model', 'collaboration matrix' and so on.
In terms of a process, this is snippet from this timeless slideshow from 2012 that relies on Agile principles:
Analysing stakeholders usually means understanding their place in one of the four quadrants of the influence/ interest matrix (also from this same framework) rather than prioritising the ones who scream the loudest:
Here are ten tips from Scrum on how to manage stakeholders. Mainly it provides a maturity model to develop into an 'entrepreneur' rather than merely a scribe when it comes to product ownership. The key is collaboration at every stage, prioritization of stakeholders and their needs and a solid plan of action that involves time-saving capabilities for you as an owner and being empowered to say no when required.
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